With an endless amount of lodging options, differentiating your hotel can be difficult. We understand the challenges and will help you discover your voice in the Hospitality Operations marketplace.
We work with your associates to holistically evaluate the guest experience from check-in to check-out and determine areas of excellence and opportunity. In addition to being on site, reviewing surveys, and facilitating discussions with customers and associates, we analyze historical accounting and occupancy data, the price evaluation and overall profitability of the hotel.
This data helps us determine opportunities to reduce expenses, streamline processes, train associates, promote events, increase event sales, adjust the price evaluation, and expand the target market. Taylor hospitality management also offers a dedicated sales representative to generate leads for special events and facilitate event planning.
Our service promise is to deliver exceptional experiences every step of the way from our family to yours.
From presentation to palate, every aspect of the dining atmosphere and experience must be in balance for your guest to be satisfied with their choice. With new restaurants constantly opening, it’s imperative that your member or customer recognize the quality available at your establishment.
We recognize that dining is very personal so we take time to work with your associates and immerse ourselves in all aspects of your food and beverage operations. We live and breath by guest feedback, both positive and negative.
Additionally, we evaluate historical data for food and special event revenue, the quality of food, and the presentation of food and facilities — the overall customer and associate experience. We then determine opportunities to adjust the price structure, reduce expenses, streamline processes, train associates, promote events, and increase event sales. Taylor Hospitality Management also offers a dedicated sales representative to generate leads for special events and facilitate event planning.Hospitality Management
Our goal is to deliver an exceptional dining experience and positive financial results.
Weddings & Events
Taylor Hospitality Management boasts a total of 21 event spaces varying in size, location, and appearance. Our dedicated event specialists can help you from the ground up on planning the perfect wedding, banquet, party, or meeting. Our array of spaces can hold anywhere from 10-300+ people.
If you are interested in learning more about planning an event with Taylor Hospitality, please contact our hospitality sales manager by calling 540-464-4653.
It’s ok to ask for help. Hospitality Operations is sometimes a tricky business. We offer hospitality consulting services for restaurants, hotels, and interim operations that don’t want or need a management company to be on-site every day.
When you call Taylor Hospitality, we will immerse ourselves in your property’s culture. This includes evaluating the total guest experience to see how you measure the results. Once we complete the evaluation, we’ll help you find opportunities to reduce expenses, increase sales, and streamline processes. You’ll be happy to know that our hospitality consulting includes a plan of action on how to implement cohesive marketing, right-size your programming and retail offerings, and, most importantly, live within your means.